Refund policy

Returns and refunds

You have the right to cancel your order within 14 days of receiving it, without giving a reason. To cancel, email us at [your email] within that time. Please return the item unused and in its original condition within 14 days of cancelling. Return postage is your responsibility unless the item is faulty or damaged.

Pre-orders: you can cancel a pre-order for a full refund at any time before it's posted.

Damaged or faulty items: if your order arrives damaged, email us within 14 days with a photo and we'll send a replacement or a full refund, including postage.

Refunds are made to your original payment method within 14 days of us receiving the returned item.